Ritika Puri

Ritika Puri

data journalism, tech, business

Ritika creates content for technology and analytics companies. In past lives, she led analytics, partnerships, and marketing teams. ritika@storyhackers.com

  • 155
    stories
  • 140K
    words
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5 Platforms That Can Immediately Boost Customer Service | The ...

You know customer service is important, but as a small-business owner your time is maxed out running the business. These five tech solutions can help.

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Can Independent Contractors Help Grow Your Business?

When Chris Kilbourn jumped into the world of entrepreneurship, he found himself bogged down by simple tasks that were holding back his business’s growth. Instead of spending his time recruiting new cu...

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Helping Tech Startups Disrupt the Health-Care Market | The New ...

Prebacked flips the order of typical accelerators: It presents a health-care corporation's problem and lets startups compete to find the most innovative solution.

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Is SMO (Social Media Optimization) the Next SEO? | The New OPEN ...

Having a strong long-term SEO and social-media marketing strategy in place will help strengthen your online presence.

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Low-Cost Ways to Show Customers You Care | The New OPEN Forum

It doesn't take a big-business budget to make customers feel special. All you need is a little creativity and a personal touch.

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Open Source Education: How to Get Free Online Training from ...

You don't have to spend a dime to continue your business education. Take a class from Harvard, Stanford or any number of universities online for free.

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Purpose vs. Prose? The Right Way to Run Your Company Blog | The ...

These three goals will help you build up your content marketing game. Find out which is more important: purpose or perfect prose?

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Sustainability Lessons From a College Coffeehouse : Innovation ...

Student employees at a small college coffeeshop in California tell us what they've learned about ethical practices.

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What's Driving Today's Millennial Leaders? | The New OPEN Forum

No more top-down hierarchies. Humility, curiosity and connection karma are driving the next generation of leaders.

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Who Are You? How to Build Your Personal Brand | The New OPEN ...

Business owners need to use their passion and personality to define their personal brands.

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How a Tea Shop Mastered the Art of Customer Service

The Loose Teas built a successful niche business upon a foundation of stellar customer service.

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How Q&A Platform Quora Can Help Your Business Grow : Marketing ...

If you’re an entrepreneur or small-business owner, you should know about Quora. Here's why.

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3 Must-Have Traits of a Content Marketing Leader | The New OPEN ...

It takes a unique set of skills to lead your team in content marketing. Here are the three must-have character traits of a strong leader.

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How to Build a Successful Customer Service Team | The New OPEN ...

Eventbrite, a company that prides itself on its customer service, shares its top tips for succeeding in this challenging department.

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How to Launch an Internship Program | The New OPEN Forum

An internship program is easier to implement than you think, and the reward can be well worth it.